# Burrow

> Australian-based 24/7 social media command centre. Trained community managers monitor, moderate and respond before reputational risk escalates.

Burrow provides human-led social media monitoring and community management for brands, universities, government and healthcare - 30-minute average response, around the clock.

## Core

- [Home](/): 24/7 social media command centre overview.
- [How we work](/how-we-work/): Listen, moderate, escalate, report - the continuous loop.
- [Services](/services/): All social monitoring, moderation and reputation services.
- [Industries](/industries/): Sector expertise across education, health, government, retail and more.
- [Insights](/insights/): Field notes, playbooks and perspectives from the command centre floor.
- [Contact](/contact/): Brief us or reach the 24/7 incident hotline.
- [Audit](/audit/): Request a social media risk audit.

## Services

- [24/7 social media monitoring](/services/24-7-social-media-monitoring/)
- [Brand monitoring](/services/brand-monitoring/)
- [Reputation management](/services/review-management/)
- [Social media listening](/services/social-media-listening/)
- [Social media monitoring](/services/social-media-monitoring/)
- [Social media threat monitoring](/services/crisis-monitoring/)
- [Social media sentiment tracking](/services/social-media-sentiment-tracking/)
- [Facebook social media monitoring](/services/facebook-social-media-monitoring/)
- [Social media monitoring for public safety](/services/social-media-monitoring-public-safety/)

## Industries

- [Education](/industries/education/)
- [Health](/industries/health/)
- [Government](/industries/government/)
- [Insurance](/industries/insurance/)
- [Mining](/industries/mining/)
- [Retail](/industries/retail/)
- [Trade](/industries/trade/)
- [Property & asset management](/industries/property-asset-management/)

## Optional

- [Privacy policy](/privacy-policy/)
- [Master service terms and conditions](/master-service-terms-and-conditions/)