Real-time post tracking across every platform
Our social media monitoring service captures every post, mention, comment, and review as it happens — giving your team the visibility and speed to respond before conversations turn into crises.
Burrow is Australia’s leading social media monitoring service, providing real-time post tracking, sentiment analysis, and community management to help brands stay ahead of every conversation.

Our dedicated Australian-based community managers work around the clock to track posts, monitor engagement, and ensure your brand never misses a critical conversation across any major social platform.
Our social media monitoring service captures every post, mention, comment, and review as it happens — giving your team the visibility and speed to respond before conversations turn into crises.
Go beyond individual posts with data-driven trend analysis that surfaces patterns in audience behaviour, sentiment shifts, and emerging topics — giving your brand the insight it needs to stay ahead of the curve.
When a post requires immediate attention, Burrow’s team responds swiftly — escalating issues, coordinating with your internal stakeholders, and ensuring every interaction is handled with precision and care.
Effective social media post tracking requires more than automated tools — it demands human judgment, local expertise, and a genuine understanding of your brand’s values and risk tolerance. From our Sydney-based command centre, Burrow’s Australian-based community managers integrate directly with your team to deliver social media and reputation management that keeps your brand protected around the clock.
Whether you are tracking a product launch, monitoring a campaign, or managing day-to-day community engagement, Burrow provides the infrastructure and expertise to keep your brand’s social media presence in safe hands.
Our proactive social media reputation monitoring goes beyond individual posts to give you a holistic view of your brand’s online health — tracking sentiment, engagement patterns, and reputation signals across every major platform. Combined with comprehensive social media tracking, Burrow transforms raw data into actionable insights that inform smarter decisions.
With 24/7 social media monitoring, your brand is always protected and your team is always informed. Explore our brand monitoring social media solutions to discover how Burrow can be tailored to your organisation’s specific needs.
Beyond hashtag rules.
Human triage on every match.
Minutes, not next-day digests.
Across owned and non-owned channels, tagged or not.
Respond in your tone of voice, inside agreed guardrails.
Route what matters, fast, and stay through to resolution.
Executive-ready read-outs when leadership needs a clear picture.
Tell us where you're up to. We'll come back with what an engagement could look like - monitoring, listening, community management, or the full loop.
Our 24/7 incident hotline goes straight to a community manager on the command centre floor, any hour, any day.